MilkGo
/User Guide
User Guide

Welcome to MilkGo

MilkGo replaces your paper khata register with an app on your phone. Same job — record deliveries, generate bills, collect money — done in seconds, with no calculator and no chasing customers on the phone.

If you spend more than 30 minutes a day on registers, calculators or chasing payments, MilkGo will save you 90% of that time.

The problems we hear from milk-business owners

You probably do most of your work like this today:

What you doWhat goes wrong
Write deliveries in a paper bookPages tear, ink fades, water-damage, can't search
Calculate the monthly bill on a calculatorOne wrong digit and the customer argues for hours
Tell customers their bill over a phone callThey forget by the next day, you call again
Mark "paid / unpaid" with a tick on paperTwo months later, no one remembers what was paid
Hand over a delivery list to your driverDriver loses it, skips one row, can't reach you
Sell milk at the counter and at homesHard to know which customer paid for what
Send a reminder for unpaid billsYou walk to their house — half are not home
Change a customer's daily quantityYou scratch the old number on paper, mistakes pile up

How MilkGo fixes each one

ProblemWhat MilkGo does
Lost / damaged registerEverything in the cloud — never lost, always searchable
Manual bill calculationBills auto-generate from delivery records · 1 tap for all customers
Phone calls about billsCustomers get the bill with a PDF on WhatsApp the moment it's generated
Driver loses the listDriver opens the app, sees today's stops as a checklist with names + addresses + qty
Counter + delivery confusionCounter sales tracked separately · daily totals card · per-customer history
Chasing duesOne-tap WhatsApp reminder with the bill PDF — no phone call needed
Subscription changesPause / resume with one tap · vacation, festival, holidays
Unclear revenueReports show daily and monthly trends, who pays on time, top customers

What you'll save in numbers

For a dairy doing 100 customers, 5 products, daily delivery:

  • Time saved per month: ~20-30 hours (no calculation, no calling, no register-writing)
  • Reduction in collection delays: Most owners see overdue payments come down by 30-40% in the first month — because customers actually receive the bill on WhatsApp
  • Mistakes avoided: Auto-calculation eliminates billing errors that cause arguments and lost trust

Who MilkGo is for

RoleWhat you'll do
Tabela owner (dairy farm)Manage products, customers, drivers, billing for your whole operation
Mandali owner (collection centre)Handle multiple suppliers + customers, billing, counter
Milkman / DoodhwalaPersonal delivery rounds, daily checklist, monthly khata
Shop ownerCounter sales, walk-in customers, delivery routes
DriverSimple checklist of today's deliveries, mark done with one tap

You only see the screens that match your role. No clutter.

In which language?

Full app in Gujarati, Hindi, and English. Switch any time from Settings → Language. WhatsApp messages to customers also auto-translate based on your preferred language.

Ready?

The full setup chain is:

  1. 02-roles.md — pick your role
  2. 03-products.md — add what you sell
  3. 04-areas-societies.md — set up locations
  4. 05-customers.md — add the people you deliver to
  5. 06-subscriptions.md — set their daily orders
  6. 07-deliveries.md — start delivering

Or take the 5-minute overview tour first → 01-getting-started.md